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Hesk is a PHP helpdesk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website. Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, easy-to-use web interface and more. You can completely customize the look of the guestbook by editing header, footer and style files! Hesk has been translated to various languages and can be easily translated to your language simply by editing one language file.
Version: 0.93.1
Platforms: linux, windows, freebsd, osx, sun
Last Updated: February 08, 2006 |
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This system was created for the business i work for, and is very useful in all kinds of applications. This sytem lets users create trouble tickets for problems their having, and allows admins to reply, open, close, and delete tickets.
Version: 1.0
Platforms: linux, windows, freebsd, osx, sun
Last Updated: February 08, 2006 |
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Free Help Desk Software by Help Desk Reloaded. Free web based PHP helpdesk software using a MySql database for true cross platform capability. This Help Desk Customer Support Tool is being used by profit and non-profit organizations globally. The Help Desk Software has been tested extensively on WinNT, Apple OS X Server, FreeBSD and Linux. End users create support tickets, help desk managers and technicians then login to the help desk and enter resolutions or search threw past calls. This free Help Desk Package includes an automatic install script minimizing your need to deal with MySQL directly. We have also just recently updated the software, so check our web site often for updates and new features added to this exciting free project. We have just added new sorting features to the help desk, and also the next page feature to help reduce clutter. Now with Email Notification support, and a better design interface. Now with support for web hosting using DB Prefixing. We have updated the user manager, and now support end user trouble ticket editing. We also just added search engine style trouble ticket lookup for tech's and admin's. This search feature also can be turned on or off for end users from the help desk control panel. We have also now added the option for end users to lookup their past tickets and upload files with tickets.
Version: 3.4.3.A
Platforms: linux, windows, freebsd, osx, sun
Last Updated: February 08, 2006 |
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ExoPHPDesk is a HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one. Add/Edit/Delete/Email Admins,Staff,Members. Create/Edit/Delete/Close/ Open Tickets. Send/View/Delete/Reply Private Messages. Add/Edit/Delete F.A.Q. in Integreted Knowledge Base. Fetch Mail through any Mail server and convert to tickets. Ability to search tickets. ADD/EDit/Delete staff notes viewable by staff/admins. IP Lookup feature to check the server status of specific ports. Mail Piping, Unlimited Saved Responses, TroubleShooters. New mail piping supports multiple mail programs and is far more flexible. New version contains mySQL Toolbox with mySQL backup. And Much Much More. Easy Web-Based Installation. 1.2.1 is much more secure now.
Version: 1.2.1
Platforms: linux, windows, freebsd
Last Updated: February 08, 2006 |
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A multi-user, multi-operator, multi-department live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Is in PHP and uses either a text based or Mysql based database . Other features include AUTO INVITE!, referer tracking, page tracking, chat notification, user is typing message, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses, and multiple operators. runs on your server and is open source GPL.
Version: 2.12.8
Platforms: linux, windows, freebsd, osx, sun
Last Updated: June 11, 2006 |
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Easily run your own LiveSupport Desk without having to worry about page reloads all day!
Our LiveHelp app sits in the background and pings your mysql server for incoming support requests. It sits as a taskbar icon and will alert you when a visitor on your site requires LiveHelp.
Version: 2.8
Platforms: linux, windows, freebsd, osx, sun
Last Updated: June 18, 2006 |
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The most popular live chat service with over 11,000 active websites (from the creators of Boldchat). Chat with visitors on your website. Simply add the provided chat button html to your web pages and install the small client on your PC to answer chats. Receive alerts when a visitor clicks you chat button.
Upgrade to a paid edition to monitor visitors, manage sales leads, manage inbound emails, and manage tickets.
Version: 4.13
Platforms: linux, windows, freebsd, osx, sun
Last Updated: June 20, 2006 |
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