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OmHelDesk is a web based helpdesk support system, useful for everyone who sells any product / service from the net and provides support. The system enables users of the websites to submit a query / trouble ticket. Visitors get a ticket number and at any given time they can track the progress of their ticket through web based interface. Operator / webmaster can check their queries in their interface and can respond to the queries of the users. System has various interfaces for operators, supervisors and administrators. System also allows creation of various departments, sub departments and is highly scalable. The script has a knowledge base and allows administrators to add articles for their users.
Version: 2
Platforms: Windows
Last Updated: February 05, 2006 |
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This easy-to-use ASP.NET chat program is designed for Web sites and intranets. It provides an inexpensive way for you to start your own chat community, conduct online meetings or conferences, provide your customers with "live support" and real-time consulting, hold moderated or celebrity chats, and host time-based chat events. Through CuteChat’s flexible features, you can customize practically every aspect of the software to integrate with your Web site and your business needs.
Version: 2.1
Platforms: windows
Last Updated: May 02, 2006 |
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Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.
Version: 1.9.0
Platforms: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterpris
Last Updated: April 26, 2007 |
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